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Frequently Asked Questions

What are the prizes for this promotion?

See the Official Rules for complete details.

What does earning a badge do for me?

When you complete a challenge for the first time, you will earn a badge and entries into the sweepstakes. These entries apply to the two(2) entry-period sweepstakes drawings. The number of entries awarded for each activity ranges from one (1) to five (5) entries, depending on the challenge.

How will I know if I am a sweepstakes winner?

The two (2) entry-period sweepstakes drawings will be held on May 12, 2014 and August 25, 2014. The winners will be notified via email at the email address provided upon registration.

I think I'm having technical issues. What should I do?

Sometimes it's a simple fix, like updating your browser. Check to be sure that you have the current version of Chrome, Internet Explorer, Firefox or Safari. Also, you may want to be sure that you have the latest Flash player (it's free!) and check your browser’s Preferences section to be sure that JavaScript is enabled. If you continue to have issues, please contact us below.

I have recently moved or updated my email address. Can I change my registration information for this promotion?

We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information unless you are awarded a prize. If you do win a prize during the promotional period, please contact CustomerService@icgrouplp.com and provide your updated information.

Why can't I use my PO box address on the profile update form?

Your home address allows us to identify your residence for eligibility purposes.

Do I need to have a Facebook account to enter?

Yes you do (it's free!). Please go to facebook.com to sign up for a free account in order to enter the promotion.

I completed a challenge but I did not earn a badge or sweepstakes entries. What should I do?

You will only receive a badge and entries into the sweepstakes the first time you complete a challenge. You can keep playing and sharing challenges as many times as you would like, but earning a badge and sweepstakes entries only occurs the first time you complete a challenge.

I am on my mobile phone and unable to see the full promotion. What should I do?

The promotion is designed to be mobile-friendly, but unfortunately not all of the challenges are available on all mobile devices. Please visit www.huggies.com/tester on a computer to experience the full site.

How does the program work?

The HUGGIES® Challenge allows you to put our products to the test. Earn badges, get chances to win awesome prizes and help diaper a child in need! There will be four fun challenges released every month—from trivia to photo customization to arcade-style games. For each new challenge you complete, you'll earn a new badge and entries into our sweepstakes. The more new challenges you complete, the better your chances will be to win coupons, rewards points or diapers and wipes for a year.

How do I earn sweepstakes entries?

Entries into the sweepstakes are earned by completing challenges and earning badges. Each badge value varies from one (1) to five (5) entries.

Can I repeat the challenges?

Yes. However, you will only earn a badge and entries into the sweepstakes when you complete the challenge the first time. Each additional play afterward is just for fun.

How does the diaper donation work?

For every sweepstakes entry received after completing a challenge for the first time, HUGGIES® will donate a diaper to a baby in need. HUGGIES® will be donating up to two (2) million diapers to the Every Little Bottom program. To learn more about the Every Little Bottom program, please visit http://www.huggies.com/en-US/promotions/everylittlebottom.

Do I need to purchase HUGGIES® products in order to participate in the promotion?

No purchase is necessary to participate in the promotion.

I uploaded a photo into the promotion. What happens next?

The photo will be sent through to HUGGIES® for approval. When your photo has been approved, it will appear in the gallery. You will receive a notification informing you when your photo has been approved. Please be patient as it may take one (1) to three (3) days for your approved photo to appear in the gallery.

How often will a new challenge be unlocked?

Four new challenges or games will be unlocked every month. Please refer to the Official Rules for the challenge release dates.

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